BOOKING & DEPOSITS

All graphic and drawing jobs require a MINIMUM of 50% nonrefundable deposit before work begins. For photography and videography projects, the deposit will be on the provided job spec sheet. Deposits will count towards final balance. Full payment is due before receiving final approved art files. For photography and videography, all clients will be allowed a 15 minute grace period. Session times are to begin for the time booked, NOT the time you arrive after. After grace period, the amount of time you are late will be deducted from your booked time slot to ensure GW is able to fairly accommodate other clients with bookings after you. No job is fully booked until deposit is paid and consultation is had. Inquiring does NOT equal booking. 

-Minors (18 and under) MUST book through parent or guardian

-Final balance must be paid to get designs, photos or video files delivered

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PAYMENTS

Cash App: $GreaterWorksGallery

Paypal: greaterworksgallery@yahoo.com

Personal Checks: made out to D'Andre Lee, Freddricka Lee or GreaterWorksGallery

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PROJECT INFORMATION

All relevant information is due upfront to assure project is completed by your desired date. Example: for flyers, provide information such as title, colors, photos, logos, time, date and place. All text for any job should be spell checked and read thoroughly for punctuation and sentence structure. For drawings, provide a CLEAR and quality reference to draw from. For the sake of our standard of work, we reserve the right to refuse a portrait drawing if  quality image cannot be provided. For photography and videography information would include locations and addresses, scripts and all relevant material to complete project. Project time slot will be to shoot photos/video, NOT to brainstorm ideas and practice. No additional time will be added to sessions in an effort to fairly accommodate clients with bookings after your session.

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REVISIONS & PROOFING

All projects are flat rate in price but shall not exceed 2 revisions after first proof is sent. This is to ensure projects are completed in a timely manner. Before approving art files, it is the responsibility of the customer to proofread and examine the project. Final files will be emailed in their respective formats with Greater Works Gallery watermarks removed. After approval from customer, no changes may be made to the file.

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TURNAROUND

Average turnaround for a project is 4-7 business days, granted the information required is provided upon booking. Please note that Greater Works Gallery, LLC does not complete rush projects! Turnaround also depends on the nature of the project. Certain works, such as drawings, brands, logos or photography will take a bit longer due to technical aspects of the work. In all instances, customers will be notified with periodic updates. The preferred method of communication is email. This keeps both parties accountable and is also a friendly and professional way to stay in touch consistently and have a trail of reference for any changes or dialogue throughout the process.

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PRINT PRODUCTION

We realize that all customers have different budgets & knowledge of printing capabilities and print standards. It is for this reason that Greater Works Gallery, LLC will not print works. Production is left at the discretion of the customer to find the quality and pricing that best suits your needs. We do however have a list of vendors to recommend.

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NO CALL NO SHOW

Failure to follow up with a job that has been started will result in cancellation. Not showing up for photography sessions may result in not being able to do further business with Greater Works Gallery.

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CONTACT

The preferred method of communication regarding jobs is email. This keeps both parties accountable and is also a friendly and professional way to stay in touch consistently and have a trail of reference for any changes or dialogue throughout the process.

 

*DISCLAIMER

Greater Works Gallery, LLC is a private for hire service that reserves the right to refuse service or cancel service to any individual, business, group or organization.

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NO RAW VIDEO, PHOTO OR ADOBE SOFTWARE FILES WILL BE SENT TO CLIENT. Such files are a creation and property of GWG and client is paying for the time of rendering services and the final by product of said service.

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*Please note that our fees charged are for performing our services and DOES not cover any costs associated with booking locations, studios, venues or rentals .

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PROCEEDING FORWARD WITH BOOKING YOUR PROJECT ACKNOWLEDGES THAT YOU'VE READ, UNDERSTAND AND AGREE WITH THE TERMS DESCRIBED IN THIS POLICY AND AGREE TO ADHERE TO THE TERMS SPECIFIED ABOVE.